Privacy Policy of Larimar Software Engineering Services

Last Updated: 21/12/2023

Website: https://www.larimartec.com/

At Larimar Software Engineering Services, we are committed to protecting the privacy and security of our customers' information. This Privacy Policy outlines the types of personal information we collect, how it is used, and the steps we take to ensure it is kept secure.

Information Collection

We collect only the essential information required to verify our customers and provide them with technical and product support. This includes:

- Name

- Surname

- Email Address

- Telephone Number (for customers who have purchased products)

Use of Information

The information we collect is used exclusively for the following purposes:

- Customer verification

- Providing technical support

- Offering product support

- Notifying customers of new updates

Data Sharing and Disclosure

We do not share, sell, rent, or disclose the personal information of our customers to any third parties under any circumstances.

Data Security

We are dedicated to ensuring the security of our customers' personal information through the implementation of appropriate technical and organizational measures.

Changes to This Policy

We reserve the right to modify this Privacy Policy at any time. Any changes will be promptly reflected on this page, with the updated "Last Updated" date at the top.

Contact Us

For any questions or concerns regarding this Privacy Policy, please contact us via the information provided on our website.

By using our services, you acknowledge that you have read and understand this Privacy Policy.

Refund Policy for Larimar Software Engineering Services

Last Updated: 21/12/2023

Website: [Larimar Software Engineering Services](https://www.larimartec.com/)

Larimar Software Engineering Services is committed to delivering high-quality software, applications, and mobile applications that meet the specific needs of our clients. Our refund policy is designed to be transparent and fair, acknowledging the digital nature of our products and the bespoke development process we follow.

Policy Highlights:

- Consultation and Clarity: Prior to any purchase, we engage in detailed consultations to ensure that our clients fully understand the product's functionalities and requirements. We advise against making purchases until clients are confident in their understanding and decision.

- Development and Approval Process: Our development approach is customized for each project, structured around milestones to facilitate continuous communication and revisions. This ensures that the final product not only meets but exceeds client expectations. Official and written approval is obtained before any product download, signifying client satisfaction.

- Digital Product Nature: Given the digital format of our products, including software codes and applications, we are unable to offer refunds post-download. This stance is due to the immediate consumption and irreversible nature of digital goods once accessed.

- Technical Support: We bolster client satisfaction with free technical support for 3 to 6 months post-purchase, based on the initial purchase agreement. This support covers any post-purchase inquiries or concerns, ensuring clients derive maximum value from our products.

Refund Eligibility:

Refunds are not available once products are downloaded, in line with industry standards for digital services. This ensures fairness and acknowledges the immediate value delivered through digital downloads. Should discrepancies arise between delivered products and agreed specifications, our commitment is to diligently address and rectify these differences, ensuring alignment with the project's requirements.

Inquiries:

For further details about our Refund Policy or to discuss your project needs, please reach out to us through our website's contact options. Your satisfaction and clarity on our policies are paramount to us.

We value your trust in Larimar Software Engineering Services and strive to ensure a clear, satisfactory service delivery process.